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I just bought a S98-FR. The keyboard hat a screen default and the support react very quickly and they sent me a replacement keyboard fully functional.
The keyboard is pleasant and top quality.
I strongly recommand this compagny.

Excellent warranty service, a replacement keyboard arrived within a week. The keyboards themselves are excellent and I can’t fault RK for the minor issue I had given that they resolved it so quickly and painlessly. Bravo!

VERY GOOD Customer service. Always happy to help, with a very good follow-up.

Shipped fast and securely, a great product!

It arrived on time and in good time considering i live in the UK. It was in perfect condition not even any damages on the packaging. The keyboard also works perfectly. Overall great company that makes great keyboards.

The s98 is an amazing keyboard with a quality and satisfying feel to it. Customer service was great and efficient when I needed to change my delivery address. Overall I recommend RK as a serious brand to consider for a gaming keyboard

Ordered the RK R65 a couple days ago, the support team answered really fast my confusions on what layout I will receive. I got the QWERTY Layout which is exactly what I wanted. Keyboard sounds great, feels great, all at a reasonably cheap price, will buy more from them in the future, and recommend anyone who is looking to buy a cheap mechanical Keyboard to check out Royal Kludge as they're very professional and have extremely fast delivery.

Very good product. I accidentally ordered the wrong layout and the services to get a new one was exceptionally good. Thanks to Kikko.